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General Contractor & Other

Extracted from the 2021 Symphony Village Landscape Contract

General Contractor 

  1. The contractor shall supply and comply with an operational calendar (service schedule}. Such calendar will include frequency and timing of work throughout the year. Deviation from this schedule should be requested and approved before commencing work. The initial service schedule will be provided to the Symphony Village General Manager, no later than March of each year.

  2. After each site visit, the site manager shall complete a detailed written report of operations completed, and/or partially completed, for the purpose of facilitating communication and identifying problems. The report will be provided to the General Manager before departing the site.

    Contractor Personnel

    1. The contractor shall have an experienced site manager. This manager will have a two (2) or four (4) year degree in horticulture, agronomy, or a minimum of three (3) years of experience in landscape management at a supervisory level.

    2. Symphony Village will be divided into two sections for supervision and inspection. Contractor will provide qualifications and experience of Branch Manager, Account Manager, Operations Manager, Enhancement Manager, On-site Supervisors, and chain of command. This shall include pesticide and fertilizer applicators. A copy of this information will be provided to the Symphony Village General Manager and updated as necessary. Section supervisors shall not operate mowers, edgers, blowers, etc.

    3. The contractor shall have only properly trained personnel on-site to perform all functions. They shall  be trained in proper horticultural and mechanical procedures to ensure that all operations are performed safely and effectively.

    4. All contractor personnel shall be required to wear a clean company uniform. The contractor's personnel shall conduct themselves in a safe, courteous, and professional manner while on-site. The supervisor shall conduct weekly reviews of the crew's appearance and hold weekly safety meetings.

    5. Subcontractors for specialized trades are acceptable when the prime contractor does not have the expertise. Contractor must notify Symphony Village General Manager before work begins and a Certificate of Insurance, listing Symphony Village HOA as the certificate holder and the additional insured must be provided.

Contractor On-Site Responsibilities

  1. Reporting procedures: Supervisors shall report to the Symphony Village General Manager at the Clubhouse at start of work day and file a written report upon completion of work. Damage to any property shall be reported to supervisor and relayed to Symphony Village General Manager the same day.

  2. Prior to March 1 of each year, contractor shall provide a tentative calendar for the work year. The calendar will contain: (1) the schedule of weekly mowing operations; (2) a fertilizer schedule complying with the 2011 MDA fertilizer law effective October 1, 2013, and a list of fertilizer products and dates to be applied; date(s), application area map, product name(s), and purpose of herbicide application(s); and (4) schedule of perennial care and weeding of common area beds. Fertilization and chemical spraying of tree beds and shrubs will be on an "as-needed" basis. This will include documenting the reason for the specific application after approval of the Symphony Village General Manager.

  3. Contractor will meet and review with the Symphony Village General Manager Landscape Committee representatives as needed but not more frequently than every six weeks beginning in March of each year to review the status of the contract expectations. All applicable supervisors, including irrigation supervisor, will be in attendance.

Chemicals & Miscellaneous

Use of Chemicals

  1. All chemicals utilized by the contractor shall meet all federal, state, and local regulations. Material Safety Data Sheets shall be provided as required based on usage.

  2. Contractor personnel shall wear protective clothing and devices during all chemical operations as required by law and/or manufacturer's directions.

  3. Contractor shall employ a State licensed pesticide applicator. Licensee shall be present on-site during any chemical application.

  4. All chemicals need to be "pet friendly"; otherwise, residential notification provided well before application.

  5. No less than one week prior to the scheduled application, contractor shall supply labels for all chemicals to be applied along with an explanation as to the purpose of each application and the safety procedures for pets and humans.

  6. All treated areas must be clearly marked immediately following all chemical applications. Contractors are responsible for removing all markers.

 Spring Clean-Up - A general spring clean-up shall occur in February/March. This work shall include leaf removal and policing the grounds to remove trash and other over-wintering debris, including ponds and common area perimeter.

 Leaf Removal

  1. All leaves shall be removed completely from lawn areas and walkways at least two times during the contract period as required.

  2. All leaves shall be removed completely from all mulched bed areas and tree rings two times during the contract period.

  3. Accumulated leaves shall be removed from the site at the conclusion of each leaf removal operation. No provision is made for disposal of leaves on the site.

  4. All bio-swales, drains, and storm grates are to be cleared of all debris.